The Rapid Response Hotline is staffed by volunteers from 7am-7pm, 7 days a week.

All incoming calls are answered by an auto-attendant. Callers have the option (#1) to be transferred to a Coalition partner that receives information about potential immigration enforcement activity in the region and dispatches teams of volunteers to verify any activity.

Alternatively, callers can select an option (#2) to speak to a volunteer immediately. Our team of bilingual Hotline Operators field calls daily and activate additional hotline volunteer teams to respond to the caller’s specific needs; they calmly respond to community concerns and questions and ensure that community members have immediate support when they are personally impacted by immigration enforcement. Additional volunteer teams include: Attorneys on Call (AOCs), Detained Intake Volunteer Attorneys (DIVAs), Interpreters, Locator Support Team, Telecommunications Navigators, Impound Support, Passports for US Citizen Children & Powers of Attorney, and Outside Referral experts.

The Hotline is managed by the Ashrei Foundation.